Arrival & Departure
CHECK-IN
Check in can occur once the room becomes ready. We attempt to accommodate early arrivals where possible and waiting time is kept to a minimum. If you do arrive early, your luggage can be stored onsite whilst you go for a walk or to the beach.
Late Arrivals
If arriving outside of office hours, please follow the instructions below.
Office hours are:
Mondays-Fridays: 8.30am-5.30pm
Saturdays: 8am-6pm
Sundays and Public Holidays: 9am-1pm
Proceed up the driveway or stairs to the front door. There is an intercom system. Dial ‘9’. The call will go to an after hours telephone service. They will open the front doors for you and direct you to the immediate right, once inside the doors. Here, you will need to pick up the phone above the safe and once again dial ‘9’.
At this stage, they will provide you with the combination for the safe, where an envelope with your name will be located. Inside of the envelope are your room keys. It would be greatly appreciated if, at any time during the next day, you could make the staff aware of your arrival and formally check-in. If any problems arise during the late check-in process, onsite managers are available.
CHECK-OUT
Check-out: Check-out time is 10am. Late check-outs may be possible at the discretion of management (extra charge may apply). If you are departing late, reception can store your luggage if you wish to leave for the day.
GETTING HERE
We are located at 167 Old Burleigh Road, Broadbeach (on the corner of Elizabeth Avenue and Old Burleigh Road).
By Car
Gold Coast Airport (30 to 40 minutes): Head north on the Gold Coast Highway. Turn right at the major Hooker Boulevard intersection at Pacific Fair and proceed straight through the first round-a-bout and past Broadbeach State High School. At the second round-a-bout turn left and follow this road for approximately 300m, at which point Voyager Resort will be on your left.
Brisbane Airport (1 hour to 90 minutes): Follow the signs to the M1 Southbound, or to the Gold Coast. Proceed on the M1, following the signs to Gold Coast, until Exit 71 (Nerang-Broadbeach Road). Follow Nerang-Broadbeach Road for around 7kms until reaching a round-a-bout. Take the exit (left) preceding the round-a-bout or the first exit (left) at the round-a-bout. Both are possible and arrive at the same road. Follow this road straight through for 3.5km (straight at all intersections) and straight over the Gold Coast Highway. Proceed straight (2nd exit) through the first round-a-bout and take the 1st exit (left) at the second round-a-bout. Follow this road for approximately 300m, at which point Voyager Resort will be on your left.
By Taxi
Gold Coast Airport: Taxis should be easily found outside the terminal. There should be someone also overseeing the taxis. All taxis are metered and will cost $50-$70 for the 40 minute trip. Taxis are generally the most economical method when travelling with two or more people.
Brisbane Airport: We do not recommend taking a taxi for the trip from Brisbane Airport. Shuttle buses are available and are much more economical.
By Bus
Gold Coast Airport: Both shuttle buses and public buses depart to and from Gold Coast Airport. Shuttle buses are operated by third-party companies but can be organised with us. Shuttle buses will bring you to Voyager Resort, while public buses depart from the airport and stop at Pacific Fair Shopping Centre.
Brisbane Airport: Shuttle buses operated by a few different companies depart from Brisbane Airport to the Gold Coast and will bring you to Voyager Resort and visa versa. These can be organised by contacting us.